# Lost Gems and Money after accepting a lifeteme award??

**URL:** <https://forum.7seascasino.com/t/lost-gems-and-money-after-accepting-a-lifeteme-award/3698>\
**Category:** General\
**Created:** [October 30, 2026, 6:17am UTC](https://forum.7seascasino.com/t/lost-gems-and-money-after-accepting-a-lifeteme-award/3698 "2026-10-30T06:17:49Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Bush\_Light\_Rob](https://avatars.discourse-cdn.com/v4/letter/b/e19adc/32.png) [@Bush\_Light\_Rob](https://forum.7seascasino.com/u/Bush_Light_Rob)\
**Post date:** [October 30, 2026, 6:17am UTC](https://forum.7seascasino.com/t/lost-gems-and-money-after-accepting-a-lifeteme-award/3698/1 "2026-10-30T06:17:49Z")

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Money gone, Gems gone, not sure about coming back. After accepting a Lifetime Achievement award,d it all disappeared!

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**Author:** ![Samantha](https://yyz1.discourse-cdn.com/flex011/user_avatar/forum.7seascasino.com/samantha/32/297_2.png) [@Samantha](https://forum.7seascasino.com/u/Samantha)\
**Post date:** [October 30, 2026, 6:58pm UTC](https://forum.7seascasino.com/t/lost-gems-and-money-after-accepting-a-lifeteme-award/3698/2 "2026-10-30T18:58:25Z")

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Please click “Submit a request” in the top right corner of the screen to contact Customer Service for account recovery.

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**Author:** ![Samantha](https://yyz1.discourse-cdn.com/flex011/user_avatar/forum.7seascasino.com/samantha/32/297_2.png) [@Samantha](https://forum.7seascasino.com/u/Samantha)\
**Post date:** [October 30, 2026, 6:58pm UTC](https://forum.7seascasino.com/t/lost-gems-and-money-after-accepting-a-lifeteme-award/3698/3 "2026-10-30T18:58:29Z")

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Closed on October 30, 2026, 6:58pm UTC