# My inbox won't open **URL:** \ **Category:** General\ **Created:** [November 13, 2025, 12:31pm UTC](https://forum.7seascasino.com/t/my-inbox-wont-open/2891 "2025-11-13T12:31:10Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Gloria2299](https://avatars.discourse-cdn.com/v4/letter/g/ba9def/32.png) [@Gloria2299](https://forum.7seascasino.com/u/Gloria2299)\ **Post date:** [November 13, 2025, 12:31pm UTC](https://forum.7seascasino.com/t/my-inbox-wont-open/2891/1 "2025-11-13T12:31:10Z")
Why can’t I open by in box? ---
**Author:** ![discourse\_ai\_spam](https://avatars.discourse-cdn.com/v4/letter/d/c68b51/32.png) [@discourse\_ai\_spam](https://forum.7seascasino.com/u/discourse_ai_spam)\ **Post date:** [November 13, 2025, 12:31pm UTC](https://forum.7seascasino.com/t/my-inbox-wont-open/2891/2 "2025-11-13T12:31:10Z")
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**Author:** ![system](https://canada1.discourse-cdn.com/flex011/uploads/sevenseascasino/original/1X/bacbd77840ee950e6fbc94173e428e32edcf7a6e.png) [@system](https://forum.7seascasino.com/u/system)\ **Post date:** [November 13, 2025, 7:02pm UTC](https://forum.7seascasino.com/t/my-inbox-wont-open/2891/3 "2025-11-13T19:02:38Z")
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**Author:** ![Samantha](https://yyz1.discourse-cdn.com/flex011/user_avatar/forum.7seascasino.com/samantha/32/297_2.png) [@Samantha](https://forum.7seascasino.com/u/Samantha)\ **Post date:** [November 13, 2025, 7:05pm UTC](https://forum.7seascasino.com/t/my-inbox-wont-open/2891/4 "2025-11-13T19:05:38Z")
What’s happening when you try? ---
**Author:** ![Gloria2299](https://avatars.discourse-cdn.com/v4/letter/g/ba9def/32.png) [@Gloria2299](https://forum.7seascasino.com/u/Gloria2299)\ **Post date:** [November 15, 2025, 1:57am UTC](https://forum.7seascasino.com/t/my-inbox-wont-open/2891/5 "2025-11-15T01:57:32Z")
Nothing happens games doesnt work and I lost the $$$$$$ ---
**Author:** ![Samantha](https://yyz1.discourse-cdn.com/flex011/user_avatar/forum.7seascasino.com/samantha/32/297_2.png) [@Samantha](https://forum.7seascasino.com/u/Samantha)\ **Post date:** [November 17, 2025, 5:05pm UTC](https://forum.7seascasino.com/t/my-inbox-wont-open/2891/6 "2025-11-17T17:05:40Z")
You’ll need to start with troubleshooting steps first: > [@Connection Loss Suggestions](https://forum.7seascasino.com/t/connection-loss-suggestions/68): > > Frequent loss of connection is certainly one of the most frustrating problems players have in 7 Seas Casino. It’s frustrating for us as well because it’s not a problem we can normally address on our end. We do have a number of suggestions, and it’s likely one of the following will improve your 7 Seas Casino experience. Make sure you are running the most up-to-date version of your browser (Microsoft Edge, Chrome, Firefox, Safari.) Frequent crashes/disconnects are possibly a memory issue. Regul… ---
**Author:** ![LaJuana](https://avatars.discourse-cdn.com/v4/letter/l/258eb7/32.png) [@LaJuana](https://forum.7seascasino.com/u/LaJuana)\ **Post date:** [March 3, 2026, 6:17am UTC](https://forum.7seascasino.com/t/my-inbox-wont-open/2891/7 "2026-03-03T06:17:06Z")
My screen goes blank and an icon in the middle of the page is the only thing on the page. ---
**Author:** ![LaJuana](https://avatars.discourse-cdn.com/v4/letter/l/258eb7/32.png) [@LaJuana](https://forum.7seascasino.com/u/LaJuana)\ **Post date:** [May 25, 2026, 4:16am UTC](https://forum.7seascasino.com/t/my-inbox-wont-open/2891/8 "2026-05-25T04:16:03Z")
I can’t get on the site. I am still getting the square with the sad face. Can someone help? ---
**Author:** ![Boom\_Boom](https://yyz1.discourse-cdn.com/flex011/user_avatar/forum.7seascasino.com/boom_boom/32/174_2.png) [@Boom\_Boom](https://forum.7seascasino.com/u/Boom_Boom)\ **Post date:** [May 25, 2026, 10:19am UTC](https://forum.7seascasino.com/t/my-inbox-wont-open/2891/9 "2026-05-25T10:19:50Z")
Use the SUBMIT A REQUEST button at top right. this goes directly to the staff for the game, they will answer you directly. they may not answer until tomorrow, since its a holiday weekend. The forum both staff and players alike will try to help.