# no gems from aquarium **URL:** \ **Category:** General\ **Created:** [December 5, 2025, 10:37am UTC](https://forum.7seascasino.com/t/no-gems-from-aquarium/2942 "2025-12-05T10:37:43Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![clydell](https://avatars.discourse-cdn.com/v4/letter/c/439d5e/32.png) [@clydell](https://forum.7seascasino.com/u/clydell)\ **Post date:** [December 5, 2025, 10:37am UTC](https://forum.7seascasino.com/t/no-gems-from-aquarium/2942/1 "2025-12-05T10:37:43Z")
at 4:20 am collected treasure from aquarium all credits showed up but no gems. reported before rarely do gems show up in rewards it was only 4 gems but this happened before and no gems appear as credits from treasure aquarium appear,it is so fast that you have to watch and get irritated – all the charms and other credits always appear ok but not the gems this happened at 4:20 am 12/5/2025 ---
**Author:** ![Samantha](https://yyz1.discourse-cdn.com/flex011/user_avatar/forum.7seascasino.com/samantha/32/297_2.png) [@Samantha](https://forum.7seascasino.com/u/Samantha)\ **Post date:** [December 5, 2025, 9:17pm UTC](https://forum.7seascasino.com/t/no-gems-from-aquarium/2942/2 "2025-12-05T21:17:39Z")
Please click the “Submit a request” option at the top of the screen to contact Customer Service directly. ---
**Author:** ![RaytheDevil](https://yyz1.discourse-cdn.com/flex011/user_avatar/forum.7seascasino.com/raythedevil/32/430_2.png) [@RaytheDevil](https://forum.7seascasino.com/u/RaytheDevil)\ **Post date:** [December 9, 2025, 6:00am UTC](https://forum.7seascasino.com/t/no-gems-from-aquarium/2942/3 "2025-12-09T06:00:09Z")
I’ve noticed that my gem count will increase right at the beginning of the ‘round’ of fish passing, then it doesn’t need to increase at the end. I’m not sure if this is what you’re referring to? ---
**Author:** ![clydell](https://avatars.discourse-cdn.com/v4/letter/c/439d5e/32.png) [@clydell](https://forum.7seascasino.com/u/clydell)\ **Post date:** [December 9, 2025, 2:56pm UTC](https://forum.7seascasino.com/t/no-gems-from-aquarium/2942/4 "2025-12-09T14:56:22Z")
the gems symbol will flash as awards are shown on the left side - however the total gems kave to increase after the treasure aquarium awards flash by if your total gems do not increase you have not received the gem rewards – i will monitor and try to give evidence in the future. ---
**Author:** ![Boom\_Boom](https://yyz1.discourse-cdn.com/flex011/user_avatar/forum.7seascasino.com/boom_boom/32/174_2.png) [@Boom\_Boom](https://forum.7seascasino.com/u/Boom_Boom)\ **Post date:** [December 9, 2025, 3:31pm UTC](https://forum.7seascasino.com/t/no-gems-from-aquarium/2942/5 "2025-12-09T15:31:20Z")
it usually i sooo fast.. but they are awarded . I dont even wait for all of it to go thru.. i hit collect and then move on.. lol ---
**Author:** ![RaytheDevil](https://yyz1.discourse-cdn.com/flex011/user_avatar/forum.7seascasino.com/raythedevil/32/430_2.png) [@RaytheDevil](https://forum.7seascasino.com/u/RaytheDevil)\ **Post date:** [December 11, 2025, 4:55am UTC](https://forum.7seascasino.com/t/no-gems-from-aquarium/2942/6 "2025-12-11T04:55:59Z")
No, the gems are actually awarded at the start of the swim pass round. ---
**Author:** ![RaytheDevil](https://yyz1.discourse-cdn.com/flex011/user_avatar/forum.7seascasino.com/raythedevil/32/430_2.png) [@RaytheDevil](https://forum.7seascasino.com/u/RaytheDevil)\ **Post date:** [January 30, 2026, 6:21am UTC](https://forum.7seascasino.com/t/no-gems-from-aquarium/2942/7 "2026-01-30T06:21:15Z")
The gems automatically are added, at the start of the round of fish. ---
**Author:** ![clydell](https://avatars.discourse-cdn.com/v4/letter/c/439d5e/32.png) [@clydell](https://forum.7seascasino.com/u/clydell)\ **Post date:** [January 30, 2026, 3:01pm UTC](https://forum.7seascasino.com/t/no-gems-from-aquarium/2942/8 "2026-01-30T15:01:37Z")
yes i had the same complaint but discovered gem total went up before it showed in graphics on left side of screen. check gem total **before** you began receiving rewards Someone replied to your post. > ![](https://yyz1.discourse-cdn.com/flex011/user_avatar/forum.7seascasino.com/raythedevil/45/430_2.png "RaytheDevil") | [RaytheDevil](https://forum.7seascasino.com/u/raythedevil) > January 30 | > > - | - | The gems automatically are added, at the start of the round of fish.