# Not allowing me to use the gems I just purchased.

**URL:** <https://forum.7seascasino.com/t/not-allowing-me-to-use-the-gems-i-just-purchased/1812>\
**Category:** General\
**Tags:** gems\
**Created:** [March 26, 2025, 2:01pm UTC](https://forum.7seascasino.com/t/not-allowing-me-to-use-the-gems-i-just-purchased/1812 "2025-03-26T14:01:43Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Dale584](https://avatars.discourse-cdn.com/v4/letter/d/a8b319/32.png) [@Dale584](https://forum.7seascasino.com/u/Dale584)\
**Post date:** [March 26, 2025, 2:01pm UTC](https://forum.7seascasino.com/t/not-allowing-me-to-use-the-gems-i-just-purchased/1812/1 "2025-03-26T14:01:43Z")

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I just purchased $50 worth of gems and this site does not ALLOW me use of these gems in a game. WHY???

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**Author:** ![Samantha](https://yyz1.discourse-cdn.com/flex011/user_avatar/forum.7seascasino.com/samantha/32/297_2.png) [@Samantha](https://forum.7seascasino.com/u/Samantha)\
**Post date:** [March 26, 2025, 5:07pm UTC](https://forum.7seascasino.com/t/not-allowing-me-to-use-the-gems-i-just-purchased/1812/2 "2025-03-26T17:07:32Z")

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Please click the “Submit a request” option at the top of the screen to contact Customer Support directly.
