# Not receiving coins or charms from aquarium **URL:** \ **Category:** General\ **Created:** [October 22, 2024, 1:20am UTC](https://forum.7seascasino.com/t/not-receiving-coins-or-charms-from-aquarium/982 "2024-10-22T01:20:09Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![Samantha](https://yyz1.discourse-cdn.com/flex011/user_avatar/forum.7seascasino.com/samantha/32/297_2.png) [@Samantha](https://forum.7seascasino.com/u/Samantha)\ **Post date:** [October 22, 2024, 5:05pm UTC](https://forum.7seascasino.com/t/not-receiving-coins-or-charms-from-aquarium/982/2 "2024-10-22T17:05:59Z")
All of the rewards from the Treasure Aquarium are handled on the 7 Seas Casino servers. If the screen goes black while collecting, the rewards would still be added to your account. You can try the steps in this article to help with getting a black screen: > [@Connection Loss Suggestions](https://forum.7seascasino.com/t/connection-loss-suggestions/68): > > Frequent loss of connection is certainly one of the most frustrating problems players have in 7 Seas Casino. It’s frustrating for us as well because it’s not a problem we can normally address on our end. We do have a number of suggestions, and it’s likely one of the following will improve your 7 Seas Casino experience. Make sure you are running the most up-to-date version of your browser (Microsoft Edge, Chrome, Firefox, Safari.) Frequent crashes/disconnects are possibly a memory issue. Regul… --- _[View the full topic](https://forum.7seascasino.com/t/not-receiving-coins-or-charms-from-aquarium/982)._