# Overcharged
**URL:** https://forum.7seascasino.com/t/overcharged/3221
**Category:** General
**Tags:** gems
**Created:** [April 8, 2026, 4:10am UTC](https://forum.7seascasino.com/t/overcharged/3221 "2026-04-08T04:10:39Z")
**Posts on this page:** 5
**Page:** 1
### Author:  [@vinnyb35](https://forum.7seascasino.com/u/vinnyb35)
#### Post date: [April 8, 2026, 4:10am UTC](https://forum.7seascasino.com/t/overcharged/3221/1 "2026-04-08T04:10:39Z")
I was trying to buy $12 worth of charms but kept getting a message that payment had not gone through. I tried again, and was charged $20 & $12.
Please return the $20 overcharge. to my bank account
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### Author:  [@Boom\_Boom](https://forum.7seascasino.com/u/Boom_Boom)
#### Post date: [April 8, 2026, 4:28am UTC](https://forum.7seascasino.com/t/overcharged/3221/2 "2026-04-08T04:28:12Z")
@vinnyb35 this is a public forum. What you need to do is use the SUBMIT A REQUEST BUTTON at top right. That will go to the STAFF only and someone will contact you thru email and not here. Good luck .
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### Author:  [@vinnyb35](https://forum.7seascasino.com/u/vinnyb35)
#### Post date: [April 8, 2026, 6:55am UTC](https://forum.7seascasino.com/t/overcharged/3221/3 "2026-04-08T06:55:33Z")
i did that and the response i received was of no help
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### Author:  [@Samantha](https://forum.7seascasino.com/u/Samantha)
#### Post date: [April 8, 2026, 4:37pm UTC](https://forum.7seascasino.com/t/overcharged/3221/6 "2026-04-08T16:37:39Z")
You received an automatic response letting you know your request was received and is being reviewed by staff. Our team will respond to your request soon.
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### Author:  [@Samantha](https://forum.7seascasino.com/u/Samantha)
#### Post date: [April 8, 2026, 4:37pm UTC](https://forum.7seascasino.com/t/overcharged/3221/7 "2026-04-08T16:37:45Z")