# Trying to buy Gems. **URL:** \ **Category:** General\ **Created:** [August 28, 2026, 3:44pm UTC](https://forum.7seascasino.com/t/trying-to-buy-gems/3502 "2026-08-28T15:44:23Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![Bulldog1962](https://avatars.discourse-cdn.com/v4/letter/b/ea5d25/32.png) [@Bulldog1962](https://forum.7seascasino.com/u/Bulldog1962)\ **Post date:** [August 28, 2026, 3:44pm UTC](https://forum.7seascasino.com/t/trying-to-buy-gems/3502/1 "2026-08-28T15:44:23Z")
I have tried for 2 days to buy gems, PayPal is not working so tried my visa it don’t work\>?? What is going on?? ---
**Author:** ![cece851](https://yyz1.discourse-cdn.com/flex011/user_avatar/forum.7seascasino.com/cece851/32/819_2.png) [@cece851](https://forum.7seascasino.com/u/cece851)\ **Post date:** [August 28, 2026, 4:34pm UTC](https://forum.7seascasino.com/t/trying-to-buy-gems/3502/2 "2026-08-28T16:34:19Z")
I’m trying to buy my monthly allotment of gems, but PayPal isn’t working. I’m going to miss the 2X gems sale, which feels unfair since I can’t get the most for my money due to these issues. It’s really frustrating, and I’m almost out of gems to use for buying charms. Please fix this problem permanently for us PayPal users. Thank you! ---
**Author:** ![Samantha](https://yyz1.discourse-cdn.com/flex011/user_avatar/forum.7seascasino.com/samantha/32/297_2.png) [@Samantha](https://forum.7seascasino.com/u/Samantha)\ **Post date:** [August 28, 2026, 5:05pm UTC](https://forum.7seascasino.com/t/trying-to-buy-gems/3502/3 "2026-08-28T17:05:22Z")
[Payment Processing Issue](https://forum.7seascasino.com/t/payment-processing-issue/3482) Our teams are working with PayPal to try to resolve this issue. I checked on the progress on this, and it’s still being looked into, but I have no time frame on when it may be resolved. For now, I can only suggest trying a different payment method. I realize this is a frustrating issue, and I’m very sorry for all the trouble and inconvenience. ---
**Author:** ![Bulldog1962](https://avatars.discourse-cdn.com/v4/letter/b/ea5d25/32.png) [@Bulldog1962](https://forum.7seascasino.com/u/Bulldog1962)\ **Post date:** [August 28, 2026, 5:57pm UTC](https://forum.7seascasino.com/t/trying-to-buy-gems/3502/4 "2026-08-28T17:57:45Z")
IT IS FIXED THANK YOU. In a message dated 8/28/2026 12:44:21 PM Eastern Daylight Time, [notifications@sevenseascasino.discoursemail.com](mailto:notifications@sevenseascasino.discoursemail.com) writes: ---
**Author:** ![cece851](https://yyz1.discourse-cdn.com/flex011/user_avatar/forum.7seascasino.com/cece851/32/819_2.png) [@cece851](https://forum.7seascasino.com/u/cece851)\ **Post date:** [August 28, 2026, 9:21pm UTC](https://forum.7seascasino.com/t/trying-to-buy-gems/3502/5 "2026-08-28T21:21:56Z")
😥 thank you for the reply. ---
**Author:** ![MRS\_GTs\_MYSTICAL](https://avatars.discourse-cdn.com/v4/letter/m/43a26b/32.png) [@MRS\_GTs\_MYSTICAL](https://forum.7seascasino.com/u/MRS_GTs_MYSTICAL)\ **Post date:** [August 29, 2026, 2:22am UTC](https://forum.7seascasino.com/t/trying-to-buy-gems/3502/6 "2026-08-29T02:22:23Z")
@ Bulldog. No it isn’t fixed yet I just tried and got the same message . like cece said we have to miss out on 2x gems today. This has been going on for over 3 weeks now. Hopefully will be fixed soon . thank you Samantha for always answering people. ---
**Author:** ![Pomeranian\_Mom](https://avatars.discourse-cdn.com/v4/letter/p/e56c9b/32.png) [@Pomeranian\_Mom](https://forum.7seascasino.com/u/Pomeranian_Mom)\ **Post date:** [August 29, 2026, 2:15pm UTC](https://forum.7seascasino.com/t/trying-to-buy-gems/3502/7 "2026-08-29T14:15:05Z")
I too am unable to use PayPal as payment! I can’t believe it would take this long to remedy the problem! How hard can this be to fix the problem? Please resolve this issue!!! ---
**Author:** ![Pomeranian\_Mom](https://avatars.discourse-cdn.com/v4/letter/p/e56c9b/32.png) [@Pomeranian\_Mom](https://forum.7seascasino.com/u/Pomeranian_Mom)\ **Post date:** [August 29, 2026, 2:18pm UTC](https://forum.7seascasino.com/t/trying-to-buy-gems/3502/8 "2026-08-29T14:18:37Z")
Great that it is fixed for you, but I am still unable to use PayPal to buy gem’s!! Why can the fix only be available to only some & not all? So tired of this!!! ---
**Author:** ![Boom\_Boom](https://yyz1.discourse-cdn.com/flex011/user_avatar/forum.7seascasino.com/boom_boom/32/174_2.png) [@Boom\_Boom](https://forum.7seascasino.com/u/Boom_Boom)\ **Post date:** [August 29, 2026, 2:46pm UTC](https://forum.7seascasino.com/t/trying-to-buy-gems/3502/9 "2026-08-29T14:46:25Z")
I too.. can not buy using paypal.. ---
**Author:** ![Bulldog1962](https://avatars.discourse-cdn.com/v4/letter/b/ea5d25/32.png) [@Bulldog1962](https://forum.7seascasino.com/u/Bulldog1962)\ **Post date:** [August 29, 2026, 2:59pm UTC](https://forum.7seascasino.com/t/trying-to-buy-gems/3502/10 "2026-08-29T14:59:48Z")
I got in with my Visa this time. In a message dated 8/29/2026 10:56:29 AM Eastern Daylight Time, [notifications@sevenseascasino.discoursemail.com](mailto:notifications@sevenseascasino.discoursemail.com) writes: ---
**Author:** ![aya](https://yyz1.discourse-cdn.com/flex011/user_avatar/forum.7seascasino.com/aya/32/1118_2.png) [@aya](https://forum.7seascasino.com/u/aya)\ **Post date:** [August 29, 2026, 5:15pm UTC](https://forum.7seascasino.com/t/trying-to-buy-gems/3502/11 "2026-08-29T17:15:24Z")
if you guys can, try purchasing a prepaid visa card and using that. thats what i did and it worked. ---
**Author:** ![Coolbreeze](https://avatars.discourse-cdn.com/v4/letter/c/e47c2d/32.png) [@Coolbreeze](https://forum.7seascasino.com/u/Coolbreeze)\ **Post date:** [September 3, 2026, 9:46am UTC](https://forum.7seascasino.com/t/trying-to-buy-gems/3502/12 "2026-09-03T09:46:26Z")
Hi Samantha, Im unable to pay the VIP membership e Pay Pal ---
**Author:** ![Samantha](https://yyz1.discourse-cdn.com/flex011/user_avatar/forum.7seascasino.com/samantha/32/297_2.png) [@Samantha](https://forum.7seascasino.com/u/Samantha)\ **Post date:** [September 3, 2026, 5:46pm UTC](https://forum.7seascasino.com/t/trying-to-buy-gems/3502/13 "2026-09-03T17:46:23Z")
Please click “Submit a request” in the upper right corner of the screen to contact Customer Service for assistance.