# Unable to get 500 gems

**URL:** <https://forum.7seascasino.com/t/unable-to-get-500-gems/1582>\
**Category:** General\
**Created:** [February 14, 2025, 9:34pm UTC](https://forum.7seascasino.com/t/unable-to-get-500-gems/1582 "2025-02-14T21:34:31Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Mary2999](https://avatars.discourse-cdn.com/v4/letter/m/45deac/32.png) [@Mary2999](https://forum.7seascasino.com/u/Mary2999)\
**Post date:** [February 14, 2025, 9:34pm UTC](https://forum.7seascasino.com/t/unable-to-get-500-gems/1582/1 "2025-02-14T21:34:31Z")

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I got a message to say that I have been gifted 500 gems. I tried to add it to my previous amount of gems to no avail. I cannot get those 500 gems into my gem account.  
Would you help me please?

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**Author:** ![Boom\_Boom](https://yyz1.discourse-cdn.com/flex011/user_avatar/forum.7seascasino.com/boom_boom/32/174_2.png) [@Boom\_Boom](https://forum.7seascasino.com/u/Boom_Boom)\
**Post date:** [February 15, 2025, 11:39am UTC](https://forum.7seascasino.com/t/unable-to-get-500-gems/1582/2 "2025-02-15T11:39:37Z")

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They would have been gifted to you automatically. go to your profile and look down at the bottom, where it says GIFTS and it should show you got them… i would submit a request (top right) with your personal info.

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**Author:** ![Jaisy\_n\_Robert](https://yyz1.discourse-cdn.com/flex011/user_avatar/forum.7seascasino.com/jaisy_n_robert/32/1059_2.png) [@Jaisy\_n\_Robert](https://forum.7seascasino.com/u/Jaisy_n_Robert)\
**Post date:** [February 15, 2025, 4:58pm UTC](https://forum.7seascasino.com/t/unable-to-get-500-gems/1582/3 "2025-02-15T16:58:33Z")

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Gems don’t show up in the gift section. And you don’t have to click anywhere to receive them, they are added automatically to your gem total.