Please be assured your account is saved, but we’ll need to take some steps to get you signed back into the correct account.
The most common reason a player can’t get back into their main account is a new account has been set up, and the game is automatically signing you into that alternate account. Here’s some steps on how to sign back into your main account:
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Open 7 Seas Casino, and allow the game to open the current account.
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Once 7 Seas Casino is running, click 7 Seas Casino in the upper left corner of the screen. This option is only available if you’re currently in a game. Then click on the gear icon in the upper right corner of the screen and select Sign Out.
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This will take you back to the Sign In page. Enter the correct email for your main 7 Seas Casino account, and enter your Password.
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Click Sign In
Note: If more than one 7 Seas Casino account is played on your computer, or device, we recommend the “Remember Me” option is not checked to prevent an account from automatically signing into 7 Seas Casino each time the game is opened.
If this doesn’t work for you, please contact us with a Help Ticket, and we’ll figure out how to get you back into your main account.