Missing Gems Purchase

The 7 Seas Casino support staff can review all transactions using 7 Seas Casino’s payment options (Credit Card, PayPal, Mail-in.) Players who have concerns about any payments made through any of the 7 Seas Casino payment services should contact us directly by submitting a request and creating a Help Ticket.

The Submit a request link is found at the top of this support page.

It is also helpful to refresh 7 Seas Casino if Gems do not appear to have credited correctly. This will update all your totals to ensure they are correct.

Important: Nobody is ever billed for Gems they don’t get, but failed transactions may appear on your statement as pending charges for a few days before they are refunded back to you.