Refer A Friend FAQ

Refer a Friend is designed to reward current players (referrers) and the friends they invite (referees) with a 50% Gems bonus once the referee makes their first Gem pack purchase. New friends and bonus Gems – a win-win for all!

Below are answers to some commonly asked questions about Refer a Friend.

How do I invite friends/How do I find my personal invite link?

You can refer friends by sharing your personal link with them. You can obtain your personal invite link by visiting the Refer a Friend section of the game. Click on Account in the upper right corner of the screen, then click on Profile. From there, click on the Friends tab, and click on the icon at the bottom of the screen.

mceclip0.png

How do I redeem a referral?

Referrals can be redeemed by entering the game via the referral link provided by your friend and visiting the payment center. The first Gems purchase will result in both you and the friend whose link you followed receiving a bonus of 50% of the purchased Gem pack amount.

How does the 50% Gems bonus apply to a purchase?

The 50% referral bonus is applied on top of any applicable promotional Gems and the referee’s Loyalty Bonus. For example, if a 1,000 Gems pack is selected and there’s a 10% Loyalty Bonus available, it would be: 1,000 Gems Pack + 100 Gems Loyalty Bonus + 500 Refer a Friend Gems bonus, which would be a total of 1,600 Gems!

Are there any limitations to the Refer a Friend program?

The Refer a Friend Gems bonus applies to first time Gem pack purchases only. Membership purchases and Membership gift purchases are excluded from the program. Referee’s Lifetime Gems are non transferable and are not applied towards the referrer’s matching bonus.

When will the referral bonus be awarded?

The referral Gems bonus is automatically added to the referrer and referee’s accounts once the referee makes their first Gem pack purchase. An in-game inbox message is sent to each player to confirm their free matching Gems bonus.

Who can participate in the Refer a Friend program?

All current players are eligible to participate. Referees must be 18 or older to join.

Is there a first time Gem purchase minimum?

There is no Gem purchase minimum in order for the referee to receive the 50% bonus Gems or for the referrer to receive the matching referral bonus.

How many friends can I refer?

There is no limit on the number of friends you can invite.

I made my first Gem purchase but didn’t get my 50% bonus Gems. What should I do?

We’d be happy to look into it for you, just send us a message at support@7seascasino.com, and we’ll get to the bottom of it.

My friend made their first purchase but I didn’t get the matching referral bonus. What should I do?

We’d be happy to look into it for you, just send us a message at support@7seascasino.com, and we’ll get to the bottom of it.

What’s excluded from the Refer a Friend program?

The Refer a Friend Gems bonus applies to first-time Gem pack purchases only. Membership purchases and Membership gift purchases are excluded from the program.

Does my personal referral link expire?

No, your personal referral link will never expire.

1 Like