All i see is a blank box. This just happened today after a inventory purchase of a new item. About an hour ago. reload and cache clean fail to fix problem.
Today, Wednesday, August 5, is the second day I have encountered the same blank screen.
When I am going to leave a Party, Game, etc., I click my Name in the Room List to open my Profile so I click “Cabin” to exit.
But I see this same blank screen, so I am using other methods to exit.
It is not all of the time, but it has been happening fairly frequently both yesterday and today.
today i hade 14000 as well as 5000 computer went off how do i get my points back
We would first recommend doing the troubleshooting steps here:
@marlene_marcelle if you comp freezes in the middle of the game, you still get the points… you would have to send a request directly to corporate, by using the submit a request button, at top right.. make sure your charms arent set on auto as well.
polite bump, no reply to topic problem after 4 weeks
yep, still happening today, and it is very annoying. try refreshing, nothing works. blugh
@khr listen sis I have had the same blank screen at times when i try to look at someone in my list, or in bingo to see who is where. i just click it a few more times and it appears . i know it doesn’t solve problem but at least you will see
does not solve on avi, but does in room list fwiw
I’ve let our teams know about this issue, and they’re working on a fix now. If the fix doesn’t make it into the update for 9/14, it will be in the next update.